Product Warranty Information
The materials and workmanship in Carver products are guaranteed to be free of defects at time of manufacture.
The term of the warranty will vary depending on the product line and begins from the original date of purchase to the original owner. The length of the warranty is determined by the type of material ordered. Refer to the marine material chart below.
Warranty coverage commences on the original date of purchase. The warranty does not cover normal wear, weather soiling, stains from environmental pollution and/or standing water, cuts from sharp objects, neglect, accident or misuse. The boat cover, PWC cover or bimini top must be properly installed, utilized and maintained.
Carver and/or seller provide this warranty in lieu of all other warranties, expressed or implied. Carver and/or seller disclaim all liability for special, incidental or consequential damages.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.
Warranty Claims
Call 864-457-5820 before returning product to receive a Return Goods Authorization Number (RGA#) or click here to complete the Carver Warranty Assistance Form online.
Length of Warranty by Marine Fabric
| Material | Term | Details |
|---|---|---|
| 9.25 oz Sunbrella®/Outdura® Premium Acrylic | 10 Year Limited | 36 Months Free Repair/Replacement 37-48 Months: 50% off MSRP 49-60 Months: 40% off MSRP 61-72 Months: 30% off MSRP 73-84 Months: 20% off MSRP 85-96 Months: 15% off MSRP 97-120 Months: 10% off MSRP |
| Sun-DURA™ | 7 Year Limited | 24 Months Free Repair/Replacement 25-36 Months: 50% off MSRP 37-48 Months: 30% off MSRP 49-60 Months: 20% off MSRP 61-84 Months: 10% off MSRP |
| Performance Poly-Guard® (Discontinued) | 5 Year Limited | 24 Months Free Repair/Replacement 25-36 Months: 50% off MSRP 37-48 Months: 30% off MSRP 49-60 Months: 20% off MSRP |
| 8 oz Mossy Oake® Camouflage (thru 10/1/21) | 5 Year Limited | 24 Months Free Repair/Replacement 25-36 Months: 50% off MSRP 37-48 Months: 30% off MSRP 49-60 Months: 20% off MSRP |
| 6.8 oz Mossy Oake® Camouflage (after 10/1/21) | 3 Year Limited | 12 Months Free Repair/Replacement 13-24 Months: 50% off MSRP 25-36 Months: 30% off MSRP |
| 7.2 oz WeatherMAX® 3D | 5 Year Limited | 24 Months Free Repair/Replacement 25-36 Months: 50% off MSRP 37-48 Months: 30% off MSRP 49-60 Months: 20% off MSRP |
| 10.5 oz. WeatherMAX® SG (Surface Guard) | 5 Year Limited | 24 Months Free Repair/Replacement 25-36 Months: 50% off MSRP 37-48 Months: 30% off MSRP 49-60 Months: 20% off MSRP |
| 14 oz. Vinyl **Prop 65 Warning** |
5 Year Limited | 24 Months Free Repair/Replacement 25-36 Months: 50% off MSRP 37-48 Months: 30% off MSRP 49-60 Months: 20% off MSRP |
| Poly-Flex II 100% Marine Polyester | 3 Year Limited | 12 Months Free Repair/Replacement 13-24 Months: 50% off MSRP 25-36 Months: 30% off MSRP |
| Other | Term | Details |
|---|---|---|
| Bimini Top Frames | 5 Year Limited | 24 Months Free Repair/Replacement 25-36 Months: 50% off MSRP 37-48 Months: 25% off MSRP 49-60 Months: 10% off MSRP |
| Accessories | 1 Year Limited | 12 Months Free Repair/Replacement |
Length of Warranty by Custom Personal Watercraft Fabrics
| Material | Term | Details |
|---|---|---|
| 7 oz Sunbrella® | 6 Year Limited | Free Repair/Replacement |
| 5 oz Ultra’tect® | 5 Year Limited | Free Repair/Replacement |
Damage caused by pooled water may not be covered under these warranties. Always tie your boat cover down securely using a system such as our tie-down kit and avoid letting water or snow stand on the boat cover. Standing water and snow will degrade the cover’s water repellency and potentially cause mildew or premature leakage. To prevent this from occurring, we highly recommend the use of vented support poles, a boat cover support system, standard support poles or bows to raise any center areas so that water, snow and ice run off the cover.
In continuous outdoor use, fading of some fabrics and/or fabric colors may occur naturally and may not be covered by warranty.